Wednesday, July 22, 2009

Get $25 Off Sonlight Order!!


This morning I received an email titled "Get $25 off Sonlight order", but nothing in the e-mail said anything about $25 off. Later today I received this letter from Sonlight explaining that an error was made but that they were going to extend the offer to everyone. It doesn't last long, but what a deal! I love this company!! Read on for the details.


Dear Kim,

I am deeply embarrassed. Yesterday afternoon, in preparing my letter about five reasons to order sooner rather than later, we accidentally attached the wrong subject line to the email you received. I had prepared that subject line for a different email headed to a group of people who had never purchased from Sonlight before. I wanted to see if a special offer might help these non-customers place their first order.

The subject line for that email offered $25 off the recipient's Sonlight order. The email these non-customers received specified a time limit on the offer, as well as a minimum order total of $250.

This morning I discovered we sent that subject line to everyone who has bought anything from Sonlight in the last two years!

Yikes ... NOT what we had intended! Talk about expensive mistakes.

But I talked with John and Sarita, who said, "You gave your word. You must fulfill your promise ... Since you've got lemons, do what you can to make some lemonade."

So we're going to do something we pray doesn't completely swamp our computer system and warehouse crew. I can imagine it may slow our ability to process orders for a few days, but...

We have decided to honor the promise of my last email to you in the following manner:

Since you've ordered from us before, we're extending the offer (originally intended for families new to Sonlight) to you for a very limited time. Place your order worth $250 or more (not including shipping) no later than 11:59 p.m. (MDT) tomorrow (7/23) and you will receive $25 off. That's in addition to any Sonlighter Club discounts you may receive.

Just enter PRXDY in the box marked "Special Offer Code" at Step 2 of check out.

I hope this little bit of "lemonade" is a blessing to you.

Sincerely,
Tim Heil
Customer Relations Manager
Sonlight Curriculum, Ltd.

Wednesday, July 8, 2009

Book Give Away!



Even as a little girl I have always loved books! My mom would drop me off at the library while she ran errands and I would search out books to my heart's content! My love of books is one of the main reasons I was drawn to Sonlight.

Because of my love of books and my love of Sonlight, I thought it would be appropriate to combine the two! For the remainder of the month of July I am offering a free book to anyone who would like to refer a friend to me. So if you know of someone who is not currently using Sonlight and they would like to hear more about homeschooling using a literature approach, just drop me an e-mail with their phone number at kthroop@sonlight.com. I will then give your friend a call letting them know that you recommended that I share with them the benefits of teaching your kids through real books - The way you wish you'd been taught!

After I've spoken with your referral I will send you a list of books for you to choose from. Simple huh? Look forward to hearing from you!!